Feedback from previous guests about their experience.
92%
liked the hotel and would stay again
Helpful staff
Clean and comfortable rooms
Taxi difficulties
Limited food options
9.2/10
Perfect
Rooms
9.0
Location
8.4
Service
10.0
Dining
5.0
Guest reviews
9.2/10
based on 5 reviews
5.6
5.6/10 based on 6 reviews
Nathaniel
United Kingdom,
December
2024
9.0/10
I was really impressed with this hotel. The rooms were clean and comfortable, and the staff went above and beyond to help us during a challenging time in the city. The rooftop garden was a lovely touch, and the neighborhood had some great dining options nearby. However, it can be hard to find a taxi, so make sure to have an address handy. Overall, the experience was heartwarming and genuinely enjoyable.
Rooms
9.0
The rooms were very clean and comfortable, with multiple TV channels available.
Service
10.0
The staff were incredibly friendly and helpful, even sharing their food with us when everything else was closed.
Location
8.0
The hotel's location is convenient, being next to the Residency hotel in Fort, making it easier to identify for taxi drivers.
Dining
Facilities
9.0
There’s a lovely outdoor rooftop garden, perfect for relaxing after a day in the city.
Bob
United Kingdom,
August
2024
9.6/10
I had a great experience at this hotel. The staff went above and beyond to help us, especially during a tough time when we were stuck in the city. The rooms were not only clean but also very comfortable. The location is quite nice, with some lovely restaurants nearby. However, it was quite challenging to find a taxi due to the situation, but the staff made the effort to assist us. Overall, a wonderful stay with some minor inconveniences.
Rooms
9.0
The rooms were very clean and comfortable, providing a cozy atmosphere for our stay.
Service
10.0
The staff were incredibly helpful, even sharing their food with us during a difficult time.
Location
8.0
The hotel is situated in Fort, and is close to a variety of great restaurants.
Dining
Facilities
8.0
There is a lovely outdoor rooftop garden and the hotel offers TVs with multiple channels in the rooms.
Helpful staff
Taxi difficulties
Hudson
United Kingdom,
August
2024
9.2/10
We had a wonderful stay at this hotel, where the clean and comfortable rooms made us feel right at home. The staff truly stood out with their warmth and willingness to help us during a challenging time. The rooftop garden added a lovely touch to our experience. However, we faced some challenges accessing transportation due to the event in the city, which was a bit stressful. Overall, excellent value for money despite a few hiccups.
Rooms
9.0
The rooms were exceptionally clean and very comfortable, which helped us feel relaxed during our stay.
Service
10.0
The staff were incredibly kind and went above and beyond to help us, especially when we had trouble finding a taxi.
Location
9.0
The hotel is conveniently located in Fort, next to the Residency hotel, making it easy to explore the area.
Dining
Facilities
8.0
The outdoor rooftop garden was a beautiful space to unwind, and we appreciated having multiple TV channels in the room.
Helpful staff
Transportation issues
Taylor
United Kingdom,
August
2024
8.8/10
I had a wonderful experience at this hotel. The rooms were spotlessly clean and offered great comfort. The staff truly went above and beyond during our stay, especially when we found ourselves in a difficult situation due to local events. Their kindness and efforts made a huge difference. The location is quite nice with plenty of restaurants nearby. However, it would have been great to have a few more amenities on-site for a more luxurious feel.
Rooms
9.0
The rooms were very clean and comfortable.
Service
10.0
The staff were some of the most friendly and helpful I've ever encountered.
Location
8.0
The hotel is situated in a nice area with great restaurants around.
Dining
Facilities
8.0
There is a lovely outdoor rooftop garden that I enjoyed.
Henry
United Kingdom,
July
2024
9.4/10
I had a wonderful experience at this hotel, where the rooms were clean and comfortable, and the staff went above and beyond to ensure we had everything we needed during a challenging time in Mumbai. The rooftop garden was a lovely spot to relax, and we discovered some great restaurants nearby. Although we faced challenges getting a taxi, the staff's assistance made all the difference. Overall, this hotel provided excellent value for money, but the exceptional service was the true highlight of our stay.
Rooms
9.0
The rooms were very clean and comfortable.
Service
10.0
The staff was incredibly helpful and friendly, even sharing their own food with us during a tough time.
Location
9.0
The hotel is located in Fort, making it easy to explore the area and find nearby dining options.
Dining
Facilities
8.0
There's a lovely outdoor rooftop garden and TVs in the rooms, which added to our comfort.
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